NEW CLIENT INFORMATION
I AM HONORED THAT YOU ARE CONSIDERING MY PRACTICE AS A MEANS OF SUPPORT FOR YOUR OVERALL HEALTH AND WELL-BEING!
The following information is designed to help new clients understand the process for scheduling their first appointment with Gentle Earth and the steps that lead up to our shared time together.
As a practitioner, I, begin each collaborative partnership with a free phone consultation where we discuss your needs and goals for being seen. Reasons for choosing the integrative modalities I offer vary from person to person and this is an opportunity for me to get to know you at a deeper level. This heartfelt conversation helps determine if we will be a good fit for establishing a working relationship together and is the perfect time to answer any of your questions.
If we decide to move forward and schedule your first appointment, a client record is then established by collecting your primary email address and phone number. Your appointment is confirmed by pre-paying for your selected service at the time of booking. This can be done during your phone consultation or by receiving a direct payment link to Square if that proves more suitable.
Upon completion of your booking, you will get a payment receipt and email confirming your appointment. Be sure to read the entire message as it includes important information like your appointment date and time, my private studio address and phone number, and procedures for arriving at your session. This email also contains a link to complete your online Client Intake Form. This form is mandatory for all clients on record and is updated yearly unless circumstances require that it be updated sooner. (i.e. A major change in health status or any resulting issues that present contraindications.) You will need to complete the Client Intake Form 48 hours before your appointment.
Please kindly note that missing Client Intake Forms will result in the need to postpone your scheduled appointment. This policy is a regulation requirement and is noted both here on this website and in all studio-client communications. As a courtesy, reminders are sent out via email and text before the 48-hour deadline if your Client Intake Form has not yet been received. If your appointment is postponed, a new one cannot be rescheduled until your form is completed.
Finally, please be advised that if your appointment has to be postponed due to a missing Client Intake Form, it will be treated as a late cancelation and you will be charged 50% of your appointment fee. I appreciate your efforts in helping me to maintain a high level of professional practice.
As a professional courtesy, all clients will receive a reminder email and text 24 hours before each scheduled appointment.
Thank you for reviewing this New Client Information. It will be an honor to share sacred space with you soon!
As of January 1, 2024, Gentle Earth is limiting new client appointments so that I can continue to serve my longstanding clients to the best of my ability. Please Contact Betty directly to see if openings for new clients are currently available.